Dealing With Difficult People & Tricky Situations During Meetings
Meetings by their very nature will comprise of people with very different personalities. It is important that everyone (especially the Chair) is aware of this.
In this "dealing with people" downloadable PDF document there are some examples of different types of people and suggestions for dealing with them
Just as meetings will comprise of people with very different personalities, there will be many different situations that may arise during the meeting which will need to be resolved in a peaceful manner. Again, it is important that everyone (especially the Chair) is aware of this.
In this "tricky situations" downloadable PDF document there are some examples of different types of situations and suggestions for dealing with them.